Maintenance of assets (and in particular fire services) is a function which if applied effectively can minimize or even negate the premature failure of equipment, loss of property and even loss of life.
All too often, building owners and managers make the assumption that by paying their monthly fee to a sub contractor that their assets such as fire services are being effectively maintained as and when required, but as we all know, there are a lot of unscrupulous operators out there who are providing anything but an effective inspection and maintenance service to their clients.
The building owner or manager assumes that the sub contractor providing the service is in good faith undertaking the duties as and when required and in the same way the service manager of the sub contracting company is assuming that his employee or sub contractor is in good faith undertaking the duties on site required of them as and when required. All in good faith but where is the proof?
Proof of attendance is, I feel, a critical issue in ensuring that any inspection or maintenance program is effective and something that is all too often taken for granted. Having the most advanced and well developed maintenance and inspection program is useless unless there are processes in place to make sure things are done as and when required.
We can’t afford to hire staff to look over the shoulder of the worker and nor should we be expected to, but failing this how can we be sure that what we are expecting to be done is in fact being done? Can we use technology to provide this assurance? Is technology economically feasible? What are the risks of not addressing the proof of attendance issue?
If you found this article useful or otherwise please provide comments or suggestions so I can improve on future posts.